Service Technician

Department: Service
Position Type: Full-Time

About the Role

At Hansen’s Pool & Spa, our Service Technicians play a critical role in supporting customers after the sale. This position focuses on servicing and maintaining pools, hot tubs, and related equipment to ensure customers continue enjoying their investment for years to come.

You do not need prior industry experience. We are looking for someone with a strong mechanical aptitude, an interest in fixing things, and a willingness to learn. We will train the right candidate.

Schedule & Hours

This is a full-time, year-round position with seasonal hour fluctuations:

Peak Season (May–October): Anticipated 40–50 hours per week
Off-Season (November–April): Average 30 hours per week, depending on demand
Monday–Friday schedule with occasional flexibility during peak season.

What You’ll Do

Diagnose and repair pool and hot tub equipment
Perform maintenance and service calls at customer homes
Install and replace parts as needed
Educate customers on proper care and operation
Communicate clearly with customers regarding service findings
Document work completed and maintain service records
Work collaboratively with the retail and installation teams
Represent the company professionally on every job site

Who You Are

Mechanically inclined with a natural curiosity for how things work
Comfortable working both indoors and outdoors
Strong communicator with a customer-first mindset
Reliable and team-oriented
Organized and detail-focused
Valid driver’s license required
Experience in mechanical repair, electrical work, plumbing, HVAC, automotive repair, or general construction is helpful but not required.

Compensation & Benefits

$20–$30 per hour, based on experience
Full-time employment
SEP Retirement*
Paid Time Off*
Medical, Dental & Vision Insurance*
Employee product discounts

*Waiting period may apply

Why Join Hansen’s?

We are a locally owned family business serving our community since 1982. Our service team is essential to delivering long-term customer satisfaction and maintaining the reputation we’ve built over decades.

If you enjoy problem-solving, working with your hands, and being part of a dependable, team-focused environment, this could be a great fit.

To apply, send your resume to brandon@shophansens.com or fill out the application below