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FAQ
Frequently asked questions
General
Service & Installation
-You have 45 days to return product in its original packaging.
-If product has been opened, it may incur up to a 50% re-stocking fee or may be denied return depending on packaging condition.
-If product is defective, we must follow manufacturer's instructions for replacement
-Select products are not available for return: All chemicals (Pool & Hot Tub), Solar & Winter Covers that have been removed from their boxes, Liners that have been removed from their box
- Deposits on packages such as Above Ground Pools, Stealth Semi-Inground Pools, Hot Tubs & Saunas are non refundable after 5 business days. For more information, see your receipt/contract.
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